HCO Connect Officially Transitions to Mobile App

October 1, 2026

HCO is announcing the official transition of HCO Connect from its web client to the dedicated HCO Connect App.

Effective October 1, 2026, web-based access to HCO Connect, including merchant login and support services, has been permanently discontinued. All platform services are now accessible exclusively through the HCO Connect App.

What's Changing?

• Web Client Discontinued: The former HCO Connect web application is no longer accessible.
• App Based Access: All authorized buyers and suppliers must now access HCO Connect through the dedicated application.
• Support Services: Platform support is now available directly within the HCO Connect App.
• Account Access: Existing authorized users should continue using their assigned login credentials, subject to any updated access instructions provided by HCO.

How to Access HCO Connect

Authorized HCO buyers and suppliers who have already installed the application may continue accessing the platform through the HCO Connect App.

Users who have not yet received the application should contact their assigned HCO account executive (AE) to request the official APK installation file and setup instructions.

Need Assistance?

For account access, installation assistance, or technical support, please contact your HCO account executive or submit a support request through the HCO Connect App.

For general inquiries or questions regarding HCO Connect, please contact HCO through our official website.

We appreciate the continued support of our buyers and suppliers as we complete this transition.